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Privacy Policy

Last updated: 8 August 2026

Waseelah Ansari Associates (“WAA,” “we,” “us”) respects your privacy. This page explains what information we collect through this website, why we collect it, how we protect it, and how long we keep it.

1. Information We Collect

  • When you use our website chat assistant: your name, email, phone number, city, and details about your inquiry (for example, which service or course you are interested in, or your message).
  • When you register for WAA Skill Studio: your name, email, phone number, a password (stored securely, never in plain text), and optionally your title and father’s name (used only for certificate issuance, where accurate identification matters).
  • When you enroll in a course: a copy of your bank transfer payment receipt, used solely to verify payment.
  • When you submit coursework: the files or written answers you submit for instructor review.
  • When you complete a course: your name and course details are used to generate a certificate, which includes a QR code and verification link so employers or institutions can confirm it is genuine.
  • Standard website data: basic technical information all websites collect (such as browser type and login session cookies), used only to keep the site working correctly and keep you signed in.

2. How We Use Your Information

We use your information only to:

  • Respond to your inquiries and provide the services or courses you request
  • Verify your payment and manage your enrollment
  • Review and grade your coursework
  • Issue and verify your certificate
  • Keep our records for legitimate business and academic purposes

We do not sell your information to anyone, and we do not use it for advertising or marketing to third parties.

3. Where Your Information Is Stored

  • Chat assistant inquiries are recorded in a private Google Sheet accessible only to WAA staff.
  • Payment receipts and coursework submissions are stored on our server in a private location that is not accessible from the public internet — only authorized WAA staff can retrieve them, and every access is logged.
  • Your account password is never stored in readable form.

4. How Long We Keep Your Information

  • Payment receipts: kept for 6 years, in line with standard financial record-keeping practice, then automatically deleted.
  • Coursework submissions: kept for 2 years, then automatically deleted.
  • Enrollment and certificate records (your name, course, and completion date — not the files themselves) are kept indefinitely, since certificates must remain verifiable long-term.

5. Certificate Verification

If you complete a course, your certificate includes a public verification link. Anyone with that specific link (such as a future employer) can confirm your name, course, and completion date. No other personal information (email, phone, payment details) is ever shown on the verification page.

6. Third-Party Services We Use

To operate this website, we use a small number of trusted service providers who process limited data on our behalf:

  • Google Sheets — stores chat inquiry details
  • Resend — delivers confirmation and notification emails
  • Cloudflare — helps protect our registration forms from automated spam and bot abuse

These providers only process the minimum data needed to perform their specific function and do not use it for their own purposes.

7. Your Rights

You can ask us at any time to:

  • Tell you what information we hold about you
  • Correct inaccurate information
  • Request deletion of your information, where we are not legally or academically required to keep it (for example, issued certificate records are kept for verification purposes)

8. Changes to This Policy

We may update this policy as our services grow. Significant changes will be reflected here with an updated date.

9. Contact Us

Questions about this policy or your data? Contact us at asiyafaheem@gmail.com or through our Contact page.